Our unnamed seller in China confirmed a Universal Robots UR5e configuration using our fixture drawing before purchase.
I received an arm with a different label suffix and a visibly different interface around the tool interface bracket.
The seller's equivalence assurance comes without a comparison.
Our tooling remains unfitted after 41 days awaiting clarification.
Is this Universal Robots UR5e configuration the one we agreed?
PavelBrown0875 · 23 May 2026, 20:08 UTC
2 replies
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