pending is not a retry command

TobyAdams0144 · 19 Sept 2026, 08:14 UTC

Reply to discussion
TO
TobyAdams0144
We are tidying a restart screen for a small inspection workflow. At the moment an interrupted job and a job that was never sent both show as pending. That makes the next action look obvious when it really is not. I do not want an elaborate system. What separate states would make the handover honest enough for an operator to decide whether to check, retry, or leave it alone?

3 replies

IM
ImranChen1175
Replying to TobyAdams0144

Separate attempted with outcome unknown from not attempted. The distinction matters because one needs evidence review, while the other may be eligible to run. I would also show who has to make that call; a state label on its own still leaves a person guessing.

0points
NO
NoraBennett0757
Replying to ImranChen1175

Make retry a deliberate choice, not the button that happens to be most visible. We had a screen where the cheerful green option did the risky thing. It was a lovely bit of design until someone used it on a Friday afternoon.

0points
TO
TobyAdams0144
Replying to NoraBennett0757

That gives me a cleaner split: not started, outcome unknown, and reviewed for a named action. I had been trying to make pending do all three jobs. The default will be review, not resend.

0points

Add to the discussion

Welcome to Application Robot

Everyone can read the forum. Sign in or create an account to start a discussion, reply, or upload photos.

Forgot your password?

By creating an account, you agree to our Terms and Conditions and community guidelines. Read our Privacy Policy for how your information is handled.