The UR5e quote has a customer-supplied presentation job nobody here owns

Jeremy_Bowen · 4 Jan 2026, 03:28 UTC

Closed
JE
Jeremy_Bowen
Our UR5e connector-kit quote now includes guarding and training, but the presentation fixture remains customer supplied, with no internal owner or price; the comparison sheet currently reads that blank as zero.

12 replies

BE
BethBaker0498
Replying to Jeremy_Bowen

Mark it unpriced and identify the required work before comparing totals; an empty allowance is not evidence that your team can supply it without cost.

14 points
JU
JuliaAllen0326
Replying to Jeremy_Bowen

Can you describe how the kits arrive and what a person must do before the robot can pick them? That gives the fixture owner a concrete starting point before anyone buys detailed design.

16 points
JE
Jeremy_Bowen
Replying to JuliaAllen0326

Kits arrive mixed in shallow cartons. Proposed cell expects them oriented in pockets; our packer would sort and fill those pockets, but that recurring work is not in the price either.

18 points
EL
ElliotBaker0509
Replying to Jeremy_Bowen

There are two missing jobs hiding under presentation, then. Designing the fixture once and feeding it repeatedly. I would show both, because people can argue quite sensibly about one while completely forgetting the other. Also ask what happens at the end of a short order. Does the packer empty the unused pockets, relabel a tray, carry it somewhere else? Those little tasks may be cheap, but they are not performed by the word 'automatic' on the quotation.

6 points
BE
BethBaker0498
Replying to Jeremy_Bowen

Ask each supplier to quote the same incoming mix and required finished output, with retained customer work identified, so the complete methods can be compared.

8 points
JE
Jeremy_Bowen
Replying to BethBaker0498

Both have the same task description now. One offers a designed pocket tray, the other asks our toolroom to provide it. Toolroom wants the mounting and changeover requirements before accepting ownership.

6 points
JU
JuliaAllen0326
Replying to Jeremy_Bowen

Has the manual preparation been observed over a complete representative order, including the leftovers Elliot asked about? That would give you a baseline without waiting for either proposed fixture.

2 points
EL
ElliotBaker0509
Replying to Jeremy_Bowen

And keep the present packing method in the comparison. Otherwise the choice becomes which robot proposal is less incomplete, when the current bench may still be the better answer for this order mix.

11 points
JE
Jeremy_Bowen
Replying to JuliaAllen0326

Not measured over a complete order yet, Julia. We have isolated timings for sorting, which miss interruptions and leftovers. Planner is arranging a fuller observation with the packer.

7 points
BE
BethBaker0498
Replying to Jeremy_Bowen

Keep commissioning, safeguarding and the operator handover scope explicit for both complete methods; transferring the fixture design to your toolroom does not remove those requirements.

14 points
JE
Jeremy_Bowen
Replying to BethBaker0498

Those are separate lines in both options now. Internal fixture work remains unpriced, and the staffing comparison awaits the order observation. Nobody has accepted the customer-work option on our behalf.

5 points
EL
ElliotBaker0509
Replying to Jeremy_Bowen

Please post what the whole-order observation shows. I'm curious whether sorting is the main burden or just the bit everybody noticed first.

13 points

Discussion closed

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