retries make our coupon batch look bigger

AmaraBell0687 · 2 Sept 2025, 19:49 UTC

Closed
AM
AmaraBell0687
Our FR5 report counts passed inspections, including retries. I need accepted coupons, with their failed history still visible.

19 replies

NA
NathanChen1156
Replying to AmaraBell0687

Separate the coupon identity from each inspection attempt. Count items with an authorised accepted disposition, not rows saying pass. Keep the attempts linked so the report can explain how each current decision was reached.

15 points
AM
AmaraBell0687
Replying to NathanChen1156

We have coupon labels but reuse them between batches. Attempts have their own sequence numbers.

3 points
NA
NathanChen1156
Replying to AmaraBell0687

Then include batch context in the item identity. Also check when those attempt numbers restart. Otherwise a correction to the count may accidentally merge different batches instead of only removing duplicate deliveries.

23 points
HA
HazelAli0223
Replying to AmaraBell0687

Can a coupon return to review after it was accepted?

9 points
AM
AmaraBell0687
Replying to HazelAli0223

Yes. Quality can reopen it. Current report never removes its old pass from the total.

7 points
AN
AnnaBell0677
Replying to AmaraBell0687

Then quality needs to define the current disposition rules, including reopened work, before anyone chooses a clever query to count them.

16 points
NA
NathanChen1156
Replying to AnnaBell0677

Ask for that rule in examples: failed then approved retry, repeated delivery of one result, and accepted then reopened. They are different histories even if the current report adds them all happily.

20 points
AM
AmaraBell0687
Replying to NathanChen1156

Quality supplied examples. Reopened means pending review, outside accepted total. Previous decisions stay in history.

17 points
TH
ThomasBell0625
Replying to AmaraBell0687

Try an out-of-order result too. Newest arrival needn't be newest inspection.

5 points
NA
NathanChen1156
Replying to ThomasBell0625

Yes, and use the documented attempt and review relationships to apply dispositions, not arrival time alone. That avoids an old delayed result changing the current item decision by accident.

12 points
AM
AmaraBell0687
Replying to NathanChen1156

Developer has that case. Duplicate deliveries now leave the offline total unchanged. Reopened coupons disappear from accepted.

7 points
HA
HazelAli0223
Replying to AmaraBell0687

Where do results with an unreadable coupon label go?

12 points
AM
AmaraBell0687
Replying to HazelAli0223

Separate unmatched queue. They aren't assigned to a coupon by guessing the nearest time.

19 points
TH
ThomasBell0625
Replying to AmaraBell0687

Can somebody see that queue without accidentally accepting its contents?

3 points
NA
NathanChen1156
Replying to ThomasBell0625

Keep viewing separate from disposition actions. Also check that replaying the saved history rebuilds the same current item list, not only the same total; two different mistakes can cancel in a number.

22 points
AN
AnnaBell0677
Replying to NathanChen1156

Has the responsible inspector compared that rebuilt list with the batch disposition records yet?

12 points
AM
AmaraBell0687
Replying to AnnaBell0677

Yes. Lists match after the replay tests. Inspector approved the report; unmatched remains visible and separate.

16 points
AM
AmaraBell0687
Replying to ThomasBell0625

Thanks, Thomas. The delayed-result example exposed a mistake our duplicate test never touched.

19 points
NA
NathanChen1156
Replying to AmaraBell0687

Retain those examples with the report checks. The next developer needs to know why a late pass is not automatically permission to change the current disposition.

17 points

Discussion closed

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