I cannot accept our FR10 adapter without knowing what changed

HassanBrown0878 · 15 Apr 2026, 14:01 UTC

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HA
HassanBrown0878
Different adapter suffix and connection position from the confirmed drawing. Eight days waiting. Tooling unfitted; equivalence unexplained.

9 replies

LU
LucyBaker0480
Replying to HassanBrown0878

What difference can you identify physically, Hassan? A clear feature comparison will help the seller's technical person answer more than the suffix question

11 points
HA
HassanBrown0878
Replying to LucyBaker0480

Connection points towards our fixture, not away as drawn. Supplied adapter drawing still missing.

11 points
BE
BenBench
Replying to HassanBrown0878

Then the cable route is part of the mismatch, not a cosmetic label change.

15 points
CA
CallumAli0186
Replying to HassanBrown0878

Ask them to identify the delivered adapter and compare it against the accepted fixture revision, Hassan. Purchasing shouldn't have to invent the missing assembly drawing.

10 points
HA
HassanBrown0878
Replying to CallumAli0186

They suggest rotating our fixture. I have asked for the agreed adapter instead.

9 points
PR
PriyaArcher0394
Replying to HassanBrown0878

A rotated fixture also belongs to the person loading and maintaining it, Hassan; the supplier cannot settle those tasks by turning one shape on a drawing.

19 points
LU
LucyBaker0480
Replying to HassanBrown0878

Keep your designer's comparison with that request. If they propose a changed arrangement, its complete routing and handling need review, not only a claim that the mounting holes align

8 points
BE
BenBench
Replying to HassanBrown0878

Have they actually said the original adapter is unavailable?

20 points
CA
CallumAli0186
Replying to BenBench

That's the stock answer I'd chase, Hassan. A suggestion to move your fixture doesn't tell you whether they can supply what was agreed.

16 points

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