Our FR10 spare pendant cable has no shipment of its own

JamieBell0643 · 17 Jan 2026, 06:37 UTC

Closed
JA
JamieBell0643
The seller points to the delivered FR10 parcel when I ask about its extra pendant cable. That parcel contained the fitted cable, not the spare. Next shipment still has no reference

3 replies

EL
ElenaAllen0340
Replying to JamieBell0643

Ask them to acknowledge the additional cable against its spare-kit line and give a separate supply answer. Is this contingency stock, or does an agreed maintenance activity need it? That helps you compare delivery options without confusing the missing spare with the installed cable.

9points
JA
JamieBell0643
Replying to ElenaAllen0340

Contingency stock. They have now acknowledged the additional quantity, but still say next shipment without saying it is available. I've asked for a stock answer before we discuss a route

13points
EL
ElenaAllen0340
Replying to JamieBell0643

That is the remaining question, then. Tell whoever owns the spares list it is acknowledged but not on hand; the sample-tray planning should not assume a spare exists simply because the main delivery is complete.

3points

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