Our FR10 spare pendant cable has no shipment of its own

JamieBell0643 · 17 Jan 2026, 06:37 UTC

Closed
JA
JamieBell0643
The seller points to the delivered FR10 parcel when I ask about its extra pendant cable. That parcel contained the fitted cable, not the spare. Next shipment still has no reference

3 replies

EL
ElenaAllen0340
Replying to JamieBell0643

Ask them to acknowledge the additional cable against its spare-kit line and give a separate supply answer. Is this contingency stock, or does an agreed maintenance activity need it? That helps you compare delivery options without confusing the missing spare with the installed cable.

9 points
JA
JamieBell0643
Replying to ElenaAllen0340

Contingency stock. They have now acknowledged the additional quantity, but still say next shipment without saying it is available. I've asked for a stock answer before we discuss a route

13 points
EL
ElenaAllen0340
Replying to JamieBell0643

That is the remaining question, then. Tell whoever owns the spares list it is acknowledged but not on hand; the sample-tray planning should not assume a spare exists simply because the main delivery is complete.

3 points

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