The FR5 carton demo used only our coated board

Packaging has supplied both construction references. The uncoated carton also puts the tape overlap farther into the proposed contact area. Both are normal accepted packaging here.

Will the trial use the intended presentation variation, rather than placing each carton by hand so the contacts miss its seam?

That matters more than another perfect sample. Nobody at our bench gets to move the printing and tape because the cup would prefer it elsewhere.

Include the full transfer and release in the trial request, with the proposed response to an unsuccessful pickup; the supplier's first lift only covered one part of the intended task.

The supplier has both sets now, with our ordinary presentation range and receiving position. They've agreed to compare the original layout before offering a revised one.

Have you kept the supplier construction references with the samples? That will let the report distinguish a new carton source from a new batch of the same carton.

Yes. Their first comparison found the original contact layout unreliable across the uncoated samples near the overlap. They have withdrawn its both-carton claim and are proposing another layout.

What did the proposed station do on the unsuccessful pickup, Zara? Did they show the operator's message or only the bench result?

Sofia, that may still be a bench assessment; Zara needs the intended application response shown separately if the station logic isn't part of this demonstration yet.

Does the revised layout need the operator to distinguish the two carton sources, or is the supplier still proposing one arrangement for both?

One revised arrangement for both, Isabel. Sofia and Aaron, this was the tooling bench only. The supplier is adding the unsuccessful-pickup response to the station proposal; neither that response nor the revised tool has passed the full comparison yet.

Keep the coated samples in the repeat as well. The new layout has to retain the first useful result while handling the uncoated construction, not merely swap which carton gets the successful demo.