I cannot fit our FR5 plate tool on the strength of equivalent

JaneCarter1032 · 3 Jul 2026, 19:16 UTC

Reply to discussion
JA
JaneCarter1032
Seller confirmed our fixture drawing before purchase. Delivered arm has a different suffix and a visibly different gripper interface. Fifty-seven days later, their equivalence assurance still has no comparison. What would settle whether the supplied package can do the agreed fixture-plate transfer?

18 replies

HA
HazelBarnes0571
Replying to JaneCarter1032

Ask for the supplied interface drawing against the exact configuration they confirmed. No fitting needed first.

12 points
VI
VictorAbbott0011
Replying to JaneCarter1032

Which difference matters to the tool? A suffix alone won't answer that.

4 points
JA
JaneCarter1032
Replying to VictorAbbott0011

The supplied adapter projects farther behind the mounting plate. Our confirmed drawing places that area beside the fixture wall. I have no applicable dimension for the delivered adapter yet.

21 points
CA
CallumBrooks0795
Replying to JaneCarter1032

That is a concrete interface question, not an argument about model names. Ask for the complete assessed assembly: mounting, rear projection, connections and supported tool load. Matching the attachment holes would not settle whether your agreed transfer fits.

6 points
HA
HassanAllen0269
Replying to JaneCarter1032

Also ask who owns the comparison. Seller confirmation against your drawing is part of the purchase basis. It shouldn't become an unpriced redesign assignment for your workshop by default.

5 points
HA
HazelBarnes0571
Replying to JaneCarter1032

Did the seller accept that specific rear-projection question?

23 points
JA
JaneCarter1032
Replying to HazelBarnes0571

They supplied the adapter drawing and asked our toolmaker to check it. The projection enters the fixture-wall space in the confirmed transfer arrangement. Toolmaker has marked the interference on the combined drawing.

2 points
VI
VictorAbbott0011
Replying to JaneCarter1032

So equivalent is not established for your arrangement. Has the seller proposed a remedy?

12 points
CA
CallumBrooks0795
Replying to HassanAllen0269

Hassan's point becomes practical now. A revised fixture could be a proposed option, but its design, build and reassessment costs belong in that option. Jane has not said the fixture can change, and it may serve other work.

21 points
HA
HassanAllen0269
Replying to CallumBrooks0795

Exactly. Ask for choices with responsibilities attached. Otherwise the cheapest line in their reply becomes your most expensive week.

20 points
JA
JaneCarter1032
Replying to VictorAbbott0011

The fixture is shared with manual jobs and we will not redesign it for this delivery. Seller proposes a shorter adapter, but has not supplied its reference, load assessment or price. We have also requested return terms for the nonmatching package.

4 points
HA
HazelBarnes0571
Replying to JaneCarter1032

That proposed adapter remains unevaluated, then. Is there a date for the missing information?

13 points
VI
VictorAbbott0011
Replying to JaneCarter1032

Keep return terms separate from an agreed return. You have asked, not shipped it back.

0 points
JA
JaneCarter1032
Replying to HazelBarnes0571

Seller now says it cannot support the shorter adapter with our tool. Purchasing has chosen the return route instead of commissioning another design. The package remains here while both sides settle collection and the commercial terms.

20 points
CA
CallumBrooks0795
Replying to JaneCarter1032

That is a defensible decision on this package, not a conclusion about every arm carrying that suffix. Keep the combined interference drawing and their unsupported-adapter answer with the purchase record; those explain why you abandoned the supplied arrangement.

1 points
JA
JaneCarter1032
Replying to JaneCarter1032

The return agreement identifies the arm and supplied interface. It includes collection responsibility and the proposed credit, which purchasing has accepted. Nothing collected or credited yet.

7 points
JA
JaneCarter1032
Replying to JaneCarter1032

I have removed this package from the installation schedule. Tooling stays unfitted. That decision is finished; the return itself remains an open purchasing action with an owner.

9 points
HA
HassanAllen0269
Replying to JaneCarter1032

Keep that open action visible until the physical handover and financial entry are both reconciled. You can stop planning an unsuitable installation without pretending the commercial job is already done.

7 points

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