Count is 156 complete matched sets. Nineteen kits lack fingers. Other listed kit contents reconcile to 175, and the received finger references match the order.

Are there loose unmatched fingers as well, or only those 156 complete sets?

Only complete sets received, no loose fingers. We counted the contents independently twice and kept the unpacking photographs with the outer label.

Then make that the question: how does 156 supplied sets satisfy 175 kits each containing one set? A sealed box establishes arrival condition, not that the agreed contents were packed. Your shortage is specific enough to answer.

Keep stores at 156 complete kits and 19 incomplete, so the same disputed quantity doesn't turn into an available setup allocation

Also keep the finger-set definition with the reconciliation, Amara, so a proposed replacement quantity can be checked as matched sets rather than another ambiguous count of individual pieces.

Seller acknowledged nineteen missing sets after seeing the table. Their first supply proposal described nineteen fingers, so we returned it for correction to nineteen matched sets. No replacement order accepted on that wording.

Did they correct the actual packing instruction, not just the email sentence?

Good question. Ask for the matched-set reference and quantity on the replacement packing list. That gives receiving something to check if a parcel is dispatched, without treating a promise as stock.

Corrected packing proposal now lists nineteen matched sets under the agreed reference. We accepted it. Collection is not confirmed; shortage acknowledged, replacement supply arranged, stores still has nineteen incomplete kits.