I taught our Universal Robots UR5e job for fixture-to-tray unloading with a machined sleeve in a workshop tray handling cell. Everyone can start it, but an empty pocket or interrupted run means a call to me.
I don't think this is attitude. Our handover covered a clean run and left the awkward decisions out.
@NadiaBrooks0813 Have you asked operators to explain the restart instruction in their own words? You may find one sentence means several different things to the team.
@AdaBrooks0825 I tried that in a discussion. Several people read the same restart line differently. So yes, we've handed over an instruction that doesn't agree with itself.
@NadiaBrooks0813 Use the conflicting interpretations to revise the instruction into condition, permitted action and escalation criteria. After the responsible integrator reviews it, check understanding again through an unprompted teach-back.
@AdaBrooks0825 Because I wrote the ambiguous instruction, I'm concerned that teach-back could feel like blaming the operator. How can I frame it as a check of the handover?
That assumes a known, permitted recovery exists for every displayed condition. Clearer documentation can't compensate for uncertainty about whether the tool is holding something.
You're right; I promised too much from a sheet. The guide should support defined recoveries and clearly escalate unknown states. Some calls are the correct outcome.
@JackBarnes0602 The pocket number alone doesn't establish the tool and destination conditions. Your integrator needs to define how those are confirmed and which recovery, if any, is permitted.