An FR10 is advertised as refurbished and inspected. The photographs show a clean arm, controller and pendant, but the only inspection document is a sticker on the enclosure. I want it for unloading small aluminium blocks in a test cell.
Collection is far enough away that a failed visit will cost us. Which records should I request before arranging an independent assessment? The seller has offered a movement video, although I do not know whether it shows this particular package.
I would first connect the advertised package to its identities, item list and inspection report. On a used machine purchase I helped with, the clean enclosure distracted us from a missing cable that was excluded in the small print. Ask what refurbished involved and what inspected actually tested, including the results and any unresolved faults.
An itemised list should name the controller, pendant, cables and other included equipment. Keep application tooling separate if it is not part of the sale.
The tooling is excluded. Controller and pendant are now listed by identity; cable list still incomplete. I have asked for the inspection scope and support terms in writing.
Have your assessor say what that visit can and cannot establish. Condition, configuration and functional checks belong there; suitability for your block-unloading task still needs its own application assessment.
It does now. They sent a continuous view from the labels to the movement. Useful improvement, but still no refurbishment work list or inspection results.
It offers remote advice, with transport and repair charges to be agreed case by case. Our assessor has priced the visit, including a written list of checks and exclusions.
Put that visit cost and the missing-item risk beside the asking price. Cheap purchase plus an expensive unknown can still be a valid choice, but it needs to be your deliberate choice.
Any maintenance or fault history at all, even if the refurbishment report is missing? I'd rather read an untidy service note than another adjective in the listing.
One service note identifies a cable replacement. Nothing describing the rest of the claimed refurbishment. Seller says the previous owner's records did not accompany it.
That history may simply be unavailable. Your assessor can advise what present-condition checks would reduce the uncertainty, but a visit cannot recreate missing ownership records.
Only partly. Seller accepts visual checks and the unloaded demonstration, not the additional checks our assessor requested. I have not booked collection or paid for a visit.
We have passed on this package. Our assessor could not recommend spending the visit fee under the permitted scope, and the complete cost no longer suits our test-cell budget.