our spare pendant cable keeps following another shipment

RosaBennett0727 · 27 Mar 2026, 00:21 UTC

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RO
RosaBennett0727
Our FR5 housing-transfer package arrived correctly, but its included spare pendant cable has spent 44 days attached to a next shipment that nobody can identify; I need an actual supply answer for the maintenance handover.

1 reply

EL
ElliotBrown0944
Replying to RosaBennett0727

Ask whether the specified spare is physically available and which dispatch instruction covers your order. Give maintenance the outstanding line as it stands. A working original cable does not mean the spare arrived with it.

7points

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