LuisAli0260 · 24 Nov 2025, 15:56 UTC
Quote the agreed spare reference and quantity separately from the installed assembly. Has the seller acknowledged that additional item, or is it still answering as though the main delivery was questioned?
9 pointsAcknowledged the extra, then said next shipment. We aren't buying another shipment, which I've now said twice.
16 pointsAsk whether it is in stock and what separate delivery would involve, one answer for each rather than another tour of the original order.
18 pointsTheir last message says available. No separate dispatch arrangement. I'll ask them to put a date and carriage responsibility against the exact spare.
8 pointsAvailable may mean orderable rather than sitting on their shelf. Ask them to clarify that alongside the proposed dispatch, especially if maintenance is planning around it.
22 pointsMaintenance knows the spare is absent, not incoming. I've sent those questions; they can leave the photograph of the installed adapter out this time.
17 pointsLet us know whether available turns into an actual parcel.
12 pointsThis discussion is closed to new replies after six months without activity. Last activity: .