RobinBrown0947 · 16 Jun 2026, 22:06 UTC
Which visible interface feature differs from the confirmed drawing?
6 pointsThe locating shoulder appears different. I haven't measured it against the drawing, so that is an observation rather than an established dimensional mismatch.
17 pointsAsk for the identified delivered adapter drawing and a comparison with your confirmed interface. The suffix can guide that request; it cannot substitute for it.
19 pointsThey sent another photo of the delivered label. I have asked them to address the locating shoulder and provide the applicable drawing, not reconfirm the suffix I can already read.
13 pointsIs a named technical person handling that question now?
17 pointsWorth asking. Your installer needs a supported interface answer, not permission to make the mounting plate fit whatever arrived.
15 pointsSales says it has forwarded the question, but no technical contact has replied. No fitting or modification authorised; the configuration question remains open.
10 pointsDid the forwarding produce an applicable drawing yet, or only another acknowledgement?
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