The UR5e suffix changed but my inspection bracket did not

SaraChen1157 · 21 Aug 2026, 20:59 UTC

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SA
SaraChen1157
I bought against a confirmed fixture arrangement for lightweight housings. The UR5e arrived with a different suffix and tool interface, though the seller calls it equivalent. Twenty-two days on, my inspection-position bracket is still unfitted. I need a decision I can actually use, not another reassurance.

2 replies

LI
LiamBaker0490
Replying to SaraChen1157

Ask for two concrete answers: a documented comparison for the delivered interface, and whether they can supply the confirmed configuration. Which choice would leave you owning a bracket redesign?

13 points
SA
SaraChen1157
Replying to LiamBaker0490

They have now offered to send a revised bracket drawing, but not to take responsibility for its design. I have declined that proposal for now; it leaves the uncertainty with me rather than resolving it.

23 points

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