Our FR10 arm is here; controller and arm cable aren't. Seller keeps saying separate shipment, using the arm's tracking reference. I need evidence for the missing package before we schedule more installation time
How many times can a controller be 'sent separately'?
MariaCook · 4 Sept 2026, 18:05 UTC
1 reply
Replying to MariaCook
Request the controller package's own crate mark, dispatch list and carrier acceptance record; the arm tracking proves only the delivery you already have.
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