Cannot arrange UR5e receiving from twenty-one days of label created

GraceBrown0929 · 17 Jun 2026, 17:44 UTC

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GR
GraceBrown0929
The seller calls our UR5e and tray gripper shipped, but tracking has shown label created for twenty-one days. Every reply repeats the screenshot. I need a collection answer before arranging receiving for the molded-sample setup; what should that answer identify?

2 replies

PR
PriyaAli0220
Replying to GraceBrown0929

Ask who collected the identified package, when, and for the carrier's handover record.

15 points
GR
GraceBrown0929
Replying to PriyaAli0220

I've asked for that against our package reference. The reply still only shows the label, so collection remains unconfirmed and I have not treated the printed destination as a shipment location.

4 points

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