JuliaBrown0935 · 20 Dec 2025, 08:15 UTC
Old trial, old fingers. Ask for the delivered profile drawing against the agreed one.
13 pointsRequested with the ribbed sample identified. I have also asked about supplying the original set, rather than making the replacement the only question
12 pointsWe found a revised finger changed where the part sat even though the gripper body stayed the same. Ask for pickup, holding, placement and release with your sample, after the technical comparison explains the intended contact.
14 pointsThe seller has sent a drawing showing the changed inner face. No explanation yet for the rib contact or the original-set availability. The old trial remains their only handling evidence
22 pointsDoes the new drawing show where they intend the housing to sit?
18 pointsAnd does that position still suit the receiving tray?
20 pointsSofiaBaker, the intended grip position is absent. Reece, that leaves the receiving-tray comparison unanswered too. I've asked the technical contact to show the held sample rather than just the empty fingers
3 pointsKeep any proposed sample preparation visible as well. If they suggest turning the housing or presenting it differently, that is work your process must accommodate, not a way to inherit the original trial result.
20 pointsThe technical contact is preparing that comparison. Original fingers can apparently be made again, but there is no supply estimate. Thanks SofiaBrooks; our current presentation remains in the trial request
22 pointsPlease return with the actual comparison or supply answer. Neither route settled yet.
7 pointsThis discussion is closed to new replies after six months without activity. Last activity: .