My UR5e sleeve-unloading ticket is 16 days old with our Alibaba seller. Phone video sent, more information requested. I can supply revisions and times; how do I establish which intermittent stop the evidence actually describes?
Pick the occurrence you can identify most confidently, not necessarily the most dramatic clip. Link its displayed message, readable time and application stage to the matching history if available. Tell support where that link is uncertain. I wouldn't merge several stops just because the sleeve appears to be in roughly the same place.