Our UR5e spare pendant cable has no supply date

JamieBell0643 · 9 Nov 2025, 23:51 UTC

Closed
JA
JamieBell0643
Our UR5e housing-transfer package has its fitted pendant cable but no additional spare. The seller acknowledges the missing line and says next shipment; we have no other order planned.

3 replies

NO
NoraChen1192
Replying to JamieBell0643

Ask for separate supply against the original order, with the exact spare reference and stock status; otherwise next shipment can remain a place that only exists in their replies.

10 points
JA
JamieBell0643
Replying to NoraChen1192

Separate supply requested. They have confirmed the cable reference but not availability, so maintenance still sees an outstanding spare rather than a parcel expected to arrive.

2 points
NO
NoraChen1192
Replying to JamieBell0643

Have they offered a specific alternative while availability is unanswered, Jamie, or are they still asking you to wait without a supply commitment?

9 points

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