I taught the clean unloading cycle. Empty pockets still bring calls to me; the recovery decisions never reached the handover.
Replying to ZaraChen1178
What does the operator see when it stops at an empty pocket, Zara?
8 pointsour FR10 handover ends before the first empty pocket
ZaraChen1178 · 12 Jul 2025, 01:17 UTC
14 replies
Replying to LucaArcher0352
A pocket number and retry. Nothing explains whether retry revisits that pocket or advances.
19 pointsReplying to ZaraChen1178
Then I'd be calling you too; has the person who wrote retry actually defined what it does in that case?
20 pointsReplying to LucaArcher0352
I wrote it. It revisits, but the displayed pocket number sometimes already shows the next position.
8 pointsReplying to ZaraChen1178
Fix that ambiguity before teaching around it. Then use examples for a confirmed empty pocket, a held part and an uncertain part location. The operator needs to know when the procedure applies and when to stop for help.
-2 pointsReplying to ZaraChen1178
Our recovery lesson improved when I stopped narrating and let the trainee tell me what the screen meant. Some of their guesses were entirely reasonable and completely wrong.
8 pointsReplying to HanaCarter0970
Hana, did they admit the guesses during training or only after getting stuck for real?
9 pointsReplying to LucaArcher0352
During training, once I said we were checking the instructions rather than testing them. Before that they kept looking at me for the correct answer.
15 pointsReplying to ElenaAllen0340
The screen now distinguishes current pocket from next pocket. We are checking interrupted cases before revising the instructions.
11 pointsReplying to ZaraChen1178
Give them time away from the packing target for this, because learning recovery while somebody counts the lost minutes is a fine way to make everyone press the familiar button.
2 pointsReplying to JamieAllen0295
Are you getting that practice time, Zara?
15 pointsReplying to JamieAllen0295
A shift lead should attend too. Otherwise the operator learns to escalate an uncertain case and the person answering the call has missed the same training.
8 pointsReplying to LucaArcher0352
Practice time and shift-lead cover agreed. Thank you, Hana; we will use your explain-the-screen exercise.
1 pointsReplying to ZaraChen1178
Interested what they make of the two pocket labels now; that's the bit I'd like to hear about after the exercise
16 pointsDiscussion closed
This discussion is closed to new replies after six months without activity. Last activity: .