I have split the FR5 sleeve clips by occurrence and asked the seller for a named technical contact, but the Alibaba conversation still just says send details; which specific question should accompany the readable station message rather than another general complaint?
Ask what condition the recorded active step is waiting for, using the exact message and program revision. That gives the technical contact a question they can answer about this occurrence.
Sent Step 12, receiving tray not confirmed, revision 5 and the matching occurrence time; asked which confirmation supplies that condition, and still waiting for an answer from someone technical.