Support keeps answering for the removed insert. New insert is visible in the spacer-stop clip. Wrong instructions again.
Replying to OscarAllen0271
Can tooling identify its actual mark in the clip, not only from your current setup?
17 pointsour fr5 spacer ticket keeps getting the old insert instructions
OscarAllen0271 · 28 Jan 2026, 11:05 UTC
4 replies
Replying to CalebBennett0754
Yes. Tooling matched the visible mark. Sent that frame with the installed job version.
5 pointsReplying to OscarAllen0271
Ask their technical contact to confirm the applicable instructions and the waiting condition for that identified combination.
18 pointsReplying to CalebBennett0754
They acknowledged the wrong attachment and supplied the correct interface note. Waiting condition identified; matching signal history still missing.
10 pointsDiscussion closed
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