Our arm crate arrived through consolidated freight. The controller crate did not. The signed delivery receipt names the consignment but leaves the package-count box blank; the carrier is citing it as complete delivery. I have requested the depot loading record for the separate controller crate. No trace result yet.
One FR5 crate received against a receipt with no package count
EllaBennett0729 · 14 Aug 2025, 20:04 UTC
1 reply
Replying to EllaBennett0729
Give the carrier the controller crate's own marking, weight and dimensions from the seller. And ask your receiving team for unloading photos. A consignment number is letting them answer about the wrong box.
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