Our FR5 crate support shifted into the tool-interface area. Visible damage, packaging retained, unit unpowered. Seller says switch on. Who should assess the impact first?
Who should assess our FR5 tool-interface damage before power-up?
FarahBell0678 · 4 Dec 2025, 23:39 UTC
2 replies
Replying to FarahBell0678
Keep it unpowered and request a qualified assessment of the affected assembly using the receiving photographs and unit identifiers; a successful startup would not establish that the impact left it suitable for use.
10pointsReplying to TheoAli0236
Assessment requested through an identified technical contact. No scope agreed yet; it remains unpowered.
5pointsDiscussion closed
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