How do I compare FR10 quotes when 'customer supplied' keeps growing?

Presentation. One supplier assumes aligned boxes delivered individually; the other includes a tray but says we prepare it. Neither owns getting our actual packed kits into that condition.

Define that incoming work with the operator and both suppliers. You can list an unknown cost honestly, but not compare two totals that start at different points in the job.

We described the real starting condition and sent both the same order sequence. Operator preparation is explicit now. I have blank costs labelled awaiting scope, rather than zeroes that make the totals look wonderfully close.

Jack, both name the integrator for safeguarding, but the layouts need the presentation decision first. Caleb, one training line only covers normal operation. I've asked for changeover and recovery scope with the same staffing assumptions.

Has either supplier priced the common starting condition yet?

One has revised its scope and price. The other still excludes sorting the incoming boxes. We can compare that exclusion plainly now, but I'm not declaring the second offer cheaper because its total omits the job.

Could you price that preparation separately with a defined owner, Rebecca? It may still be a viable option; the exclusion needs a real cost and staffing answer, not automatic rejection.

When those scopes settle, ask who supports a failed changeover after handover. That is another service people often assume belongs to whichever supplier answered the phone during the demonstration.