Our UR5e spacer-unloading job sometimes waits after the tray looks empty. I have the current job and tray identities; I am not assuming they match just because the labels look familiar. The seller through Alibaba has asked for more detail on the 24-day-old report. The phone clip starts at the wait, and nobody recorded which pocket was taken last. I want a capture that settles the ending of the tray sequence rather than another guess about the gripper.
Ask the author for the selected tray definition, expected pocket count and current step from the same occurrence. The ending may matter here, but the empty-looking tray alone does not explain what the job expects.
The operator may know how the tray was prepared without remembering its last pocket. Ask for the starting arrangement, including deliberately empty positions.
Only the short orders we can identify. They begin with part-filled trays. The operator follows a written fill order, but the job selection page only names the tray family, not the order ending.
Get the applicable definition from the author. Don't teach the operator to skip a wait until the application has an agreed meaning for those empty positions.
Has the customer-supplied fill order ever been included in the package handover? It could be correct packing practice and still be absent from the program assumptions.
John, full tray in the demonstration. Callum, our partial fill order was sent during planning but never added to the issued job notes. New capture shows the program waiting on the next position in its full-tray definition after the actual short order is exhausted.
Full trays only could be a valid restricted job, but the operator would need the restriction before loading. It cannot live solely in the support ticket.
Victor, agreed. Leo, ask for an explicit decision on the short orders and their finish, including interruption. Do not let a changed pocket total stand in for that whole decision.
The author and our lead agreed identified short-order definitions using the permitted fill order. The offline checks cover normal finish, an unexpected empty pocket and interruption. The screen now shows which order definition is selected.
Station checks completed with the integrator and shift lead. Full and agreed short orders finish correctly; unexpected gaps take the agreed recovery route. Trainer updated the fill-order notes. Thanks, Zara, asking which orders failed got us moving.