The pendant connection drawing is for another cabinet

TheoBennett0758 · 3 Jan 2025, 11:38 UTC

Closed
TH
TheoBennett0758
I've stopped our FR10 teaching-cell installation at the documentation check. The supplied guide shows a pendant connection in a position our cabinet doesn't have. The seller has twice resent that guide. Which label details should I put in one request to help them identify the right revision?

3 replies

AN
AnnaBell0677
Replying to TheoBennett0758

Cabinet and pendant identifiers, plus the guide revision and a clear exterior photo; ask them to name the matching document, not merely attach another PDF.

10 points
TH
TheoBennett0758
Replying to AnnaBell0677

That got a useful answer. The seller acknowledged a cabinet revision mismatch and sent a different guide. Our technician is checking the identifiers before we continue; it remains unpowered.

14 points
AN
AnnaBell0677
Replying to TheoBennett0758

Does the replacement guide cover your pendant as well? Partial matches are surprisingly good at wasting another week.

19 points

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