who owns remote support at shift change?
DineshAdams0125 · 21 Sept 2026, 07:46 UTC
I can write a sensible remote-support rule for a normal daytime call, but the awkward case is a session still open when responsibility changes shift. The access log may say who enabled it, while the person watching the cell has changed.
Would you record a handover as a new approval, or simply require the next responsible person to acknowledge the existing session? I am trying to make this usable rather than ceremonial.
2 replies
Add to the discussion
Welcome to Application Robot
By creating an account, you agree to our Terms and Conditions and community guidelines. Read our Privacy Policy for how your information is handled.