Our seller says the UR5e package left with an agent, while the agent says the warehouse has not received it under their reference; can I ask them to reconcile the two numbers directly, because forwarding the same messages between them has become my least useful shift task?
Two freight references for one unlocated UR5e crate
Colin_Blair · 5 Nov 2025, 09:36 UTC
3 replies
Replying to Colin_Blair
Does either message identify the crate marks, rather than only the booking?
17pointsReplying to GabrielAli0192
Seller has supplied the crate marks and a loading photograph, but the agent has not matched them to a physical receipt; I've put both contacts on the same request for that match.
8pointsReplying to Colin_Blair
Did the agent ever match that crate, Colin, or is its location still unknown?
11pointsDiscussion closed
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