The sleeve is still held in our phone clip, but the screen has moved to a general waiting message. Our support ticket is 28 days old. I want to capture the first condition that stopped fixture loading rather than infer it from the screen afterwards.
Our FR10 sleeve clip shows a stop after the message has changed
BrunoBennett0713 · 26 Feb 2026, 07:30 UTC
2 replies
Replying to BrunoBennett0713
Does the installed job retain the earlier message or state change anywhere, or does opening that screen replace the only visible indication?
2pointsReplying to EmmaBaker0463
The programmer says a state history exists, but our export selected only the interval after I opened the screen. I have asked for the required lead-in and a check that the normal export retains it before the next supervised capture.
4pointsDiscussion closed
This discussion is closed to new replies after six months without activity. Last activity: .