Our imported package uses Universal Robots UR5e for fixture loading with a machined polymer sleeve in a supervised tray handling cell. It stops intermittently. I've been waiting 15 days since reporting it to the unnamed seller we bought from through Alibaba.
I sent a phone video; they asked for more information. Fair, but what would actually help?
Intermittent stops while handling a machined polymer sleeve: what should I capture?
JackBell0689 · 18 Jul 2026, 22:19 UTC
2 replies
Replying to JackBell0689
Have you captured the exact alarm before restarting? Also, does the stop happen before release, during it, or after it?
4pointsReplying to SofiaChen1152
Captured it: missing process confirmation. The unedited video shows a wait before release. I'd described it as a dropped part, which didn't help.
7pointsAdd to the discussion
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