What should I send support about these intermittent Fairino FR10 stops?

GabrielAbbott0018 · 11 May 2026, 00:40 UTC

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GA
GabrielAbbott0018
Our imported package uses Fairino FR10 for tray loading with an aluminum spacer block in a small parts assembly workshop. It stops intermittently. i've been waiting 54 days since reporting it to the unnamed seller we bought from through Alibaba. i sent a phone video; they asked for more information. Fair, but what would actually help?

1 reply

LE
LeoAllen0275
Replying to GabrielAbbott0018

@GabrielAbbott0018 The alarm text and sequence position would help focus your report. Do you've the alarm as displayed before restart, and can you place the stop relative to release?

18 points

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