How do I capture the event before our FR10 housing wait?

OwenBennett0747 · 16 Apr 2026, 09:00 UTC

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OW
OwenBennett0747
Our FR10 housing-loading clip starts with the tool already stationary. Support has had the case forty-two days and wants more information, but has not named the earlier event it needs. What should I ask the author to specify?

2 replies

PR
PriyaAli0220
Replying to OwenBennett0747

Ask for the waiting condition's source, required lead-in fields and installed revision for one matched occurrence.

17points
OW
OwenBennett0747
Replying to PriyaAli0220

They have identified the receiving-state transition and the fields to retain before it. Our maintainer is checking the export route; the old clip does not cover that interval.

22points

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