Our FR10 arrived and the spare-kit invoice stayed open

NinaBennett0762 · 28 Oct 2025, 09:08 UTC

Closed
NI
NinaBennett0762
Main package is here. Installed tool cable present. The separate spare kit is absent, including the extra cable, and the seller keeps saying next shipment. I have the agreed list and arrival photos. I want a separate answer on the missing kit, not another update about setting up the robot.

2 replies

LI
LiamChen1186
Replying to NinaBennett0762

Have they agreed a dispatch date for the complete kit, with freight responsibility stated?

8 points
NI
NinaBennett0762
Replying to LiamChen1186

No. They have now acknowledged the item list but still give no dispatch date. I've asked for the complete-kit delivery proposal and kept it separate from commissioning. Nothing has been booked that I can verify.

14 points

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