GraceBell0668 · 3 Jul 2026, 04:11 UTC
Do the remaining contents match forty-two kits, or are other quantities short too?
7 pointsThe rest matches. We can assemble 36 complete kits with six left waiting for their blocks. I've kept the original packaging and item counts, not just a photo of the shortage.
16 pointsSend that reconciliation beside the final contents message. Ask which agreed kit entry supposedly allows only thirty-six blocks.
16 pointsSent. They accept our physical count but still say the invoice quantity is pieces. I've asked them to address their own message listing a block in each kit rather than repeat the invoice total.
18 pointsDoes that final message explicitly cover this order reference and quantity? A clear link would let you identify the conflicting instructions without asking the person reviewing it to infer which conversation belonged to which batch.
1 pointsKeep acknowledgement of the count separate from agreement that six blocks are owed.
11 pointsTheo, yes, exact order reference and 42 kits in that exchange. Leo, quantity received is agreed; the supply obligation remains disputed. Purchasing now has the linked entries together.
8 pointsThat is the disagreement to preserve. A sealed outer box doesn't by itself explain where the shortage arose, but neither does calling the quantity pieces answer the agreed contents.
13 pointsSeller's order contact has now accepted that six blocks are outstanding and offered standalone supply with carriage included. No date or collection reference yet. Stores remains at 36 complete kits.
17 pointsAsk for the block reference and supply timing. Agreement on the shortage is not receipt.
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