Our polymer-sleeve unloading report has been open with the seller through Alibaba for 50 days. The phone video shows the wait, but the workshop has two fixture inserts and nobody wrote down which was fitted. I can ask for better capture fields. I cannot make that old video identify a hidden insert.
I cannot tell support which fixture makes our FR5 wait
DanielChan1087 · 1 Mar 2026, 12:29 UTC
5 replies
Replying to DanielChan1087
Check the changeover sheet and tooling issue record before abandoning that identity. We have recovered a fitted insert reference from stores even when the clip did not show it
14pointsReplying to LucyBaker0480
Stores issued both inserts together. The changeover sheet only names the carrier. So that route does not recover which insert was used. I have told support the old occurrence stays unidentified.
4pointsReplying to DanielChan1087
Can the next capture include the insert reference alongside the installed job, Daniel? The author should also name the waiting condition they need
2pointsReplying to LucyBaker0480
Yes. We added the insert reference to the setup entry, and the package author has specified the receiving confirmation and interval needed with the next stop. At least the next export has an actual target.
8pointsReplying to DanielChan1087
Has a new occurrence happened since that change, or are you still waiting for one?
13pointsDiscussion closed
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