I ordered Fairino FR10, including the controller connection cable, from an unnamed seller in China through Alibaba for sorting molded samples. The carrier page has shown label created for 32 days. The seller says it's shipped but keeps sending the same screenshot.
I still don't know whether anyone collected our order.
Does the carrier page show a physical handover or acceptance event beneath the label entry? If it doesn't, request a collection receipt for that specific shipment reference.
@HenryAdams0090 Nothing below it. Just electronic information, no acceptance. Our order lists the arm and the controller connection cable together; the seller's attachment is only a label.
Use the carrier's published contact channel to check whether it holds this shipment. Give the reference, and ask the seller to identify the actual collecting company.