We bought an imported handling package from an unnamed seller through the Alibaba marketplace.
It uses Fairino FR10 for tray loading with a machined polymer sleeve in a bench handling station and stops intermittently.
My support report has been open for 21 days.
The seller requested more information after receiving my phone video, and I need to understand what would narrow the fault down.
Replying to BrunoBaker0452
Have you captured the exact alarm before restarting? Also, does the stop happen before release, during it, or after it?
22 points