I asked for the agreed pre-shipment fixture-loading demonstration, but the seller sent general FR10 movement with the pad faces out of view; I cannot link the tool or samples to our order, so I need a more specific request rather than another longer clip.
The FR10 movement video still does not identify our contact pads
ReeceCarter0993 · 25 Dec 2025, 20:59 UTC
8 replies
Replying to ReeceCarter0993
Ask for the package and fitted-tool identifiers in the recording, then the agreed sample pickup, transfer and release. Longer footage of the same unidentified movement leaves the same gap.
11pointsReplying to AnilArcher0375
They sent a photograph of the labelled pad bag beside the robot. It matches our reference, but does not show the pads fitted.
6pointsReplying to ReeceCarter0993
Ask for the fitted assembly identified, not just the bag; the handling view should show the agreed samples and their condition after release
11pointsReplying to DineshBennett0734
Requested. I have kept the bag photograph as useful identification, but have not treated it as evidence of which pads are installed.
6pointsReplying to ReeceCarter0993
Does the seller understand which observations were agreed for the demonstration? Put those beside the missing views, so they answer your order rather than send their standard movement video again.
14pointsReplying to AnilArcher0375
Yes, I attached the confirmed demonstration list. Their reply acknowledges pickup and release are still missing from what they supplied.
20pointsReplying to ReeceCarter0993
Then keep those as outstanding observations until the identified setup is actually shown handling the samples; acknowledging the gap is useful but doesn't complete the demonstration
3pointsReplying to ReeceCarter0993
Have they now confirmed the fitted pad reference too, Reece, or only agreed to record it?
19pointsDiscussion closed
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