LuisBrooks0869 · 30 Sept 2025, 11:45 UTC
Does the promise identify a shipment, or just say next?
15 pointsJust next. No carrier, parcel or date.
5 pointsI'd ask for a separate supply proposal, then. You shouldn't need to invent another purchase to get an item from the first one. Have they even said the cable is physically available?
21 pointsNo stock answer. I've asked that directly and corrected our receiving note to show the spare kit outstanding. Main hardware is here, spare isn't.
19 pointsGood. Someone planning maintenance needs to see that shortage.
14 pointsLin, yes, and I'd keep the shortage specific. A note saying cable missing could make the installer think the fitted cable never arrived. Luis has two different things to track here.
12 pointsIt now says additional tool cable, installed cable present. The seller has replied that the spare is awaiting their supplier. Still no dispatch plan.
19 pointsThen it isn't in transit. Keep chasing supply, not tracking.
15 pointsThis discussion is closed to new replies after six months without activity. Last activity: .