FR10 read-only query fails on one laptop

LucyAbbott0045 · 29 Mar 2026, 00:59 UTC

Closed
LU
LucyAbbott0045
Workshop query times out. Visitor's laptop worked, but its route is undocumented. Intermittent ping isn't settling the difference.

2 replies

WI
WillChen1183
Replying to LucyAbbott0045

Compare the actual documented query on both laptops through their usual launchers. Confirm the intended endpoint, loaded software and selected route with the network owner, not just whether each machine answers ping. The working laptop needs its settings captured while it is actually working.

5points
LU
LucyAbbott0045
Replying to WillChen1183

Visitor returned. Same endpoint and software, different selected route. IT is reviewing the workshop configuration; controller settings unchanged.

20points

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