It does. I've photographed the arm crate label, and our receiving log has no entry for the other identifier. The receipt only references the master consignment.

@AmaraBennett0774 Request loading and delivery records for that crate identifier. Send your received list too, so the agent can reconcile individual crates rather than quote the master status.

@FarahBaker0504 Which contact should lead this trace, the freight agent or local delivery carrier? Repeating the full account across several conversations hasn't been helpful.

@AmaraBennett0774 Request that the coordinating freight agent manage the trace and collect the local delivery information. Your established local contact can remain involved without leaving you to coordinate every record yourself.

@ElliotBrooks0857 Have the agent obtain the local delivery manifest; it should establish whether the crate identified as missing was delivered to your workshop.

@FarahBaker0504 A manifest may describe intended loading without confirming receipt at the workshop. Establishing delivery needs a record of the relevant physical event for that crate.

@JamieChan1078 You're right that I treated the manifest as stronger evidence than it may be. Use it to investigate the planned movement and seek a separate crate-level record of actual handover or delivery.

So delivered could mean the big shipment, not every box?

The receipt here refers to the master consignment, so the scope of the delivered status needs clarification. It shouldn't automatically be treated as proof for each individual crate.

I've received the outstanding crate and verified its label and listed contents for the mounting hardware kit. That completes our crate inventory against the packing list.

@AmaraBennett0774 That closes the actual crate shortage, with both identity and contents checked.