ImranAli0218 · 22 Nov 2025, 05:06 UTC
Keep asking for a dated proposal covering the identified spare and separate freight. If stock is absent, there is no parcel to trace yet. Have they acknowledged the exact missing order line?
10 pointsYes. They acknowledge the extra cable, then send photographs of the installed one as proof of supply.
15 pointsPut the two order lines beside that photograph and label which one it shows. Annoying homework, but it leaves less room for another reply about the cable you already have.
23 pointsDone. Separate spare line highlighted with its reference. No dispatch or credit agreed.
18 pointsDoes maintenance know the spare shelf is empty? I mean the person covering the next shift, not only whoever is helping you chase the seller. A working installed cable can make the kit sound complete.
15 pointsJo, yes, the shortage needs its own maintenance entry. But don't describe the equipment as missing its operating cable; those are different planning problems.
4 pointsOur separate cable parcel did arrive eventually. Ask for separate dispatch, not another purchase.
7 pointsAaron, did yours get its own tracking from the seller? I'm wondering whether they really separated it or just found room in somebody else's shipment.
4 pointsJo, shortage is on the shift list. Aaron, separate dispatch requested. Seller finally says awaiting stock, no date.
0 pointsSeparate parcel and checked into our stores. Not a promise about yours, unfortunately.
15 pointsAt least stock is the stated obstacle now. Would a local compatible spare quote help planning compare options, or is this contingency stock with no immediate need?
14 pointsContingency stock. Local source is checking the identified cable. Thanks Aaron; our request stays separate from future orders.
19 pointsCompare confirmed availability and delivered cost before accepting any credit. For now, both enquiries can remain open without putting an unsupported replacement date into the maintenance plan.
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