Our imported package uses Fairino FR10 for fixture unloading with a machined polymer sleeve in a small parts assembly workshop.
It stops intermittently.
I've been waiting 38 days since reporting it to the unnamed seller we bought from through Alibaba.
I sent a phone video; they asked for more information.
Fair, but what would actually help?
I now have the alarm indicating a missing process confirmation. Reviewing the unedited video places the wait before release, so my original description of a dropped workpiece was inaccurate.