Our Fairino FR10 arrived from an unnamed seller in China with external labels matching the order. The guide shows different connections around the pendant connector assembly. I asked for the applicable manual 21 days ago without a useful reply.
We bought it for positioning test pieces on a bench, and I've kept the setup unpowered
A delivered Fairino FR10 and an unanswered documentation question (positioning test pieces on a bench)
JuliaAli0239 · 27 May 2026, 00:06 UTC
4 replies
Replying to JuliaAli0239
Does your message include both equipment identifiers, a connection photo, and the guide page? Those give support a specific mismatch to find
17pointsReplying to HanaBrown0883
I've got both identifiers and a photo of the pendant connector assembly. The drawing's visibly different. Even the filename gives me no controller configuration to go on
9pointsReplying to JuliaAli0239
Put those together in a short request for the applicable document and confirmation of its configuration. Keep the setup off while connection identity is uncertain
7pointsReplying to HanaBrown0883
@HanaBrown0883 Worth trying the maker directly? 'Checking with engineering' is all I'm getting from the seller
20pointsAdd to the discussion
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