A delivered Fairino FR10 and an unanswered documentation question (positioning test pieces on a bench)

JuliaAli0239 · 27 May 2026, 00:06 UTC

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JU
JuliaAli0239
Our Fairino FR10 arrived from an unnamed seller in China with external labels matching the order. The guide shows different connections around the pendant connector assembly. I asked for the applicable manual 21 days ago without a useful reply. We bought it for positioning test pieces on a bench, and I've kept the setup unpowered

4 replies

HA
HanaBrown0883
Replying to JuliaAli0239

Does your message include both equipment identifiers, a connection photo, and the guide page? Those give support a specific mismatch to find

17 points
JU
JuliaAli0239
Replying to HanaBrown0883

I've got both identifiers and a photo of the pendant connector assembly. The drawing's visibly different. Even the filename gives me no controller configuration to go on

9 points
HA
HanaBrown0883
Replying to JuliaAli0239

Put those together in a short request for the applicable document and confirmation of its configuration. Keep the setup off while connection identity is uncertain

7 points
JU
JuliaAli0239
Replying to HanaBrown0883

@HanaBrown0883 Worth trying the maker directly? 'Checking with engineering' is all I'm getting from the seller

20 points

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