We bought an imported handling package from an unnamed seller through the Alibaba marketplace. It uses Fairino FR5 for tray unloading with a molded connector body in a supervised tray handling cell and stops intermittently.
My support report has been open for 14 days. The seller requested more information after receiving my phone video, and I need to understand what would narrow the fault down.
Replying to FionaBaker0499
Have you captured the exact alarm before restarting? Also, does the stop happen before release, during it, or after it?
8 points