our spare ur5e adapter is always in next shipment

AnnaAli0242 · 1 Apr 2026, 11:03 UTC

Reply to discussion
AN
AnnaAli0242
Main UR5e checked. Fitted adapter present. Spare kit absent after forty days of next shipment. Apparently the fitted one is doing double duty in their paperwork.

10 replies

LI
LiamArcher0403
Replying to AnnaAli0242

Ask for the spare line's outstanding quantity, separate from the fitted adapter.

19 points
AN
AnnaAli0242
Replying to LiamArcher0403

They acknowledge one additional adapter owed. No shipment identified.

13 points
NA
NaomiCarter1028
Replying to AnnaAli0242

Ask whether the complete spare assembly is available, with its reference and listed contents, before choosing between supply and credit.

10 points
AN
AnnaAli0242
Replying to NaomiCarter1028

Plate available. Its locating parts aren't. Their proposed parcel would still leave us short.

22 points
NI
NinaBrooks0849
Replying to AnnaAli0242

Then have them state that partial offer clearly. You might choose to receive the plate, but it should not close the kit line or turn an incomplete spare into available stock.

23 points
LI
LiamArcher0403
Replying to AnnaAli0242

Do you want the plate now, or only the complete kit?

4 points
AN
AnnaAli0242
Replying to LiamArcher0403

Complete kit. Loose plate doesn't help our changeover cover.

-1 points
NA
NaomiCarter1028
Replying to AnnaAli0242

Get a complete replacement price from maintenance if you consider credit, including the unavailable locating parts and any delivery charge; the plate price alone will flatter the offer.

9 points
AN
AnnaAli0242
Replying to NaomiCarter1028

Requested. Seller's credit covers the complete missing contents, but replacement availability is still being checked. Not choosing from another catalogue promise.

19 points
NI
NinaBrooks0849
Replying to AnnaAli0242

Keep the kit marked unavailable in the maintenance plan meanwhile. The acknowledged balance is progress, but the next shift still has no spare to fit.

3 points

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