I'm buying Fairino FR10 from an unnamed seller in China for placing lightweight samples in trays, with an agreed pre-shipment sample-handling demonstration using the sample handling gripper. The clip shows general arm motion, but no identifiable package or clear tooling and sample-handling view. I've waited 21 days for a more specific recording.
I can't connect this one to our order.
Is there a written list of the observations agreed for this demonstration? Comparing it with the clip would make the omitted checks and identification gap explicit.
Yes. Our checklist includes placing lightweight samples in trays with the selected the sample handling gripper. The seller sent identifier photos separately, but nothing connects those to the moving setup.
Ask for a recording linking those identifiers to the demonstrated kit and showing the agreed observations. Attach your checklist so the request has a clear scope.
@ImranBaker0479 Explain the link you need and let them propose a workable recording. A clear sequence from identifiers to the setup could help without needing fancy production
A continuous recording connecting the identifiers to the task demonstration would establish that the equipment shown is the package intended for your delivery.
A recording may establish the identity of the demonstrated setup, but it can't establish the contents of a future delivery. Packing and receipt remain separate questions.
You're right. I overstated the link. The recording can identify the demonstrated setup; your packing inventory and receipt checks still need to match it.
I can now define exactly which identification link and observations the recording needs. Our current clip still leaves the pre-shipment demonstration unconfirmed.