AnnaBrown0938 · 25 Aug 2026, 02:34 UTC
Send the exact guide page beside readable assembly labels and outside connection views. Request technical applicability confirmation.
15 pointsWho will verify their answer before the installer uses it?
3 pointsOur installer will review it. I have sent the views and guide revision to the seller's technical contact; not asking sales to interpret connector shapes.
9 pointsDoes the guide describe the cable supplied, or a complete assembly with an intermediate connection unit? A missing unit and an obsolete picture would need different answers.
5 pointsGuide includes an intermediate unit not shown in our agreed parts list. Technical contact says the delivered cable goes with a different assembly revision and is checking the applicable drawing.
9 pointsKeep both explanations provisional until the identified drawing arrives. A verbal revision claim is not an installation instruction.
23 pointsWill that answer also confirm whether anything is missing from the agreed package?
12 pointsHassan's point is worth asking separately. A drawing explaining what was delivered doesn't by itself settle whether it is the configuration you purchased.
16 pointsApplicable drawing received and installer confirms it matches the supplied external assembly. Seller also reconciled the agreed parts list: no intermediate unit included or required in that documented revision. Full installation review remains with our installer.
16 pointsRetain the incorrect guide with the correspondence, and issue the applicable set for installation. Don't leave both unmarked.
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